Privacy policy

Who we are

This website is operated by Botanve FZC LLC.

Botanve FZC LLC
Bc-892005, Amber Gem Tower, Ajman, United Arab Emirates
WhatsApp / phone: +971 50 814 6571
Email: [email protected]

What we collect

When you place an order we collect your name, mobile number, email address (optional), delivery address and the items you ordered. If you subscribe to offers, we collect your email address.

How we use it

We use your information only to process and deliver your order, contact you about it, send your receipt and, if you subscribed, send offers. You can unsubscribe at any time.

Payments

Payments are processed securely by Stripe. We never see or store your full card details. Stripe's privacy policy applies to the payment information you enter.

Sharing

We share your name, phone number and delivery address only with the courier delivering your order. We do not sell or rent your personal information.

Cookies

This website uses only the essential browser storage needed to remember your shopping cart.

How long we keep it

We keep order records for as long as required by UAE accounting and tax rules, then delete them.

Your rights

You can ask us to see, correct or delete your personal information at any time by emailing [email protected].

Last updated: 1 October 2026